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Frequently asked questions
Monday-Saturday
Our regular Lunch Menu is served 12-3:15pm
We serve a Mid Shift Menu from 3:15pm-4:45pm (this is a limited menu featuring some of our best sellers whilst our kitchen team prepares for our evening service. You can find our Mid Shift Menu at the bottom of our Lunch Menu on the Menus page
Our full evening menu will be available from 5pm, depending on us having available tables).
Sunday
Our Sunday Roast Menu is served Sunday 12-3:15pm, after this we revert to our evening menu from 5pm
To view all menus, please visit our Menus page
The Falcon Steakhouse is partially wheelchair accessible.
The main restaurant area is the most suitable space for wheelchair users. Please note there is one small step at the entrance and another small step to access the restroom.
If you are bringing a wheelchair user, we recommend booking in the restaurant area and kindly ask that you mention this in the booking comments, so we can make the necessary arrangements.
The Snug is not wheelchair accessible, as it requires going up 5 steps.
The Bar/Lounge area is also not suitable for wheelchair users, due to a large step into the space, followed by 5 steps through the Snug and another 5 steps to access the restroom.
The Nest is a fixed booth seating area and unfortunately cannot accommodate wheelchair users, as the end space is required to maintain a clear walkway and allow safe service of hot food.
🎥 Want to see for yourself? Watch the video below for a walkthrough of our space and accessibility features.
Our vouchers are posted every Monday and Thursday at 10 am via Royal Mail Special Delivery (Track & Signed) and are delivered the next working day.
Orders placed after the dispatch time will be shipped on the next available Monday or thursday
If your voucher hasn’t arrived within two working days of the expected delivery date, please get in touch with us — we’ll be able to check the tracking information and update you on its status.
Yes, we have a dedicated Young Falconer's Menu for the little ones aged 12 & under but we have set rules for ages as below...
Aged 3 & under
We only allow babies, toddlers & children of pre-school age to dine on tables between (and including) 12 & 5:15pm.
Aged 4-12
Children within this age range are allowed to dine on any tables during our lunch & evening service
Highchair requirements
Please include all babies, toddlers & children of age in your booking numbers when booking a table. If you require any highchairs for a lunch booking, then please mention in the Booking Comments section (e.g. 2 adults & 1 highchair).
Please note that we cannot allocate highchairs to tables booked in The Nest due to this being a fixed booth.
Our signature Sunday Roast dinners are served 12-3:15pm on Sunday only, we revert back to our full steak menu from 5pm.
We serve our Sunday Roast meals in all dining areas (Restaurant, Snug, Lounge & Nest) during our Sunday lunch service (12-3:15pm)
We have 4 dining areas here at The Falcon Steakhouse. We have The Restaurant, The Snug, The Nest & The Lounge/Bar area, details about each area are below...
THE RESTAURANT
This is our main dining area consisting of 8 tables (maximum table size being a table of 4) and is our largest dining room here at The Falcon Steakhouse.
Tables are available in this dining area for our lunch & evening service.
Wheelchair friendly! Please let us know in the booking comments if you need space for a wheelchair. Please note; there is one large step into the restaurant and one small step towards the restroom area.
Not suitable for:
Pushchairs, prams or buggies. We don’t have a lot of space in the main restaurant for these items and cannot place them at the end of tables as this will block walkways and we’d prefer not to handle hot plates over the little ones.
Dog owners, we do not allow dogs in the restaurant area, if you’re looking to bring a dog then please make sure to select Lounge/Bar area when booking
THE SNUG
The Snug is our second dining room consisting of 4 tables, this is where we host our large bookings (we can take up to a maximum of 8 people) which involve using all of the tables in this room, giving you your own private area to celebrate in!
Tables are available in this dining area for our lunch & evening service.
Not suitable for:
Wheelchair users, there are a few steps in and out of the snug, if you’re looking for wheelchair friendly seating then please make sure to select The Restaurant area when booking.
Dog owners, we do not allow dogs in the snug area, if you’re looking to bring a dog then please make sure to select Lounge/Bar area when booking.
THE NEST
The Nest is our newest dining area that has been built for tables of 5-6 people. This room opened early November 2024 and so far we’ve had amazing feedback. We’ve decorated this area with local paintings and decor lights, there is also a skylight to bring in a bit of natural lighting.
Tables are available in this dining area for our lunch & evening service
Not suitable for:
Highchairs, don’t allow highchairs in the nest as this is a booth, if you require a highchair, then please choose another area/time.
Wheelchair users, as this is a booth we cannot move the seats and cannot have wheelchair users at the end of the table as this a walkway and we require the space to handle over the plates. If you’re looking for wheelchair friendly seating then please make sure to select The Restaurant area when booking.
Dog owners, we do not allow dogs in the nest area, if you’re looking to bring a dog then please make sure to select Lounge/Bar area when booking.
THE LOUNGE/BAR AREA
We open up our lounge/bar area during our lunch service so that it gives those with a furry friend a place to dine-in! We welcome all well behaved dogs in our lounge/bar area. This area is made up of 5 tables (largest table seating up to 4 people).
Tables are available in this dining area for our lunch service only & available at 12pm and 2pm, please state if you are bringing a dog in the booking comments.
Not suitable for:
Wheelchair users, there are a few steps in and out of the snug, if you’re looking for wheelchair friendly seating then please make sure to select The Restaurant area when booking.
Sadly not, however there is a FREE to use car park up the road (The Chipping Car Park) which is about a 5-minute walk from the pub.
We only allow dogs during our lunch service on tables booked in the Lounge/Bar area.
Then fear not, we've got you covered! Please see our extremely detailed Allergen Menu in our Menus section for all dietary requirements.
To cancel your booking, please see the automated confirmation email that you would have receieved when you booked your table. There will be a Edit Reservation button, you'll need to click on that to cancel your booking.
It's something we've brought in to help with no-shows, but we're actually unable to book a table without a card.
We don't keep the details on-site and it is stored with our credit card company, in the same way with shopping online. If you're not happy with giving your card details out, you are more than welcome to 'walk-in' and if we have a table free, we'll happily seat you, however we are normally fully-booked (especially on the weekends & evenings).
Nothing is charged to your card when you make a booking, however, we charge a fee of £20 per person if:
You don't arrive for your booking (no-show).
You cancel your table within 12 hours of your booking.
You turn up with less people than you booked for (unless you let us know prior by giving us a call). We will charge for each missing guest from the original booking.
We're very sorry but the maximum we can take up to is a table of 6, this is due to the size of our restaurant and our kitchen and to the fact that we are a from-scratch kitchen with everything being made and cooked to order. 6 is the max we feel we can send out without the quality suffering and meals being sent out wrong.